Ms. Pam Koester has had a distinguished career in aging services, beginning with her Master's degree in Social Gerontology, continuing in various capacities in senior executive positions, and advancing cutting-edge governance and strategic planning techniques in her role as President of Koester & Associates. Ms. Koester rejoined Arizona LeadingAge as Chief Executive Officer in January of 2016, after previously serving as its Director of Education and Interim Executive Director. Ms. Koester develops educational sessions for long-term care industry professionals and collaborates with the Department of Health Services to bring relevant education to nursing homes and assisted living centers. She is an advocate for the long-term care industry with legislators and regulatory agencies and strives to improve the interactions between older adults and the rest of the world.