zzz 2021 Arizona LeadingAge VIRTUAL ANNUAL CONFERENCE & EXPO
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BEFORE YOU BEGIN

ALL CEU'S - REQUIRED POST-TEST FOR EACH SESSION
SESSION GUIDE
CEU FORM & CEU REPORTING - NEW FOR 2021!
VIRTUAL EXPO HALL

VIRTUAL EXPO HALL PREVIEW
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***** PREVIEW ***** 18. REVIVING THE JOY OF READING | Susan Ostrowski, Reading2Connect® (1 CEU)

***** PREVIEW ***** Session Description: 18. REVIVING THE JOY OF READING | Susan Ostrowski
***** PREVIEW ***** Session Educational Objectives: 18. REVIVING THE JOY OF READING | Susan Ostrowski
***** PREVIEW ***** Speaker Bio: SUSAN OSTROWSKI, MA, MS, CCC-SLP
***** PREVIEW ***** Video: 18. REVIVING THE JOY OF READING
***** QUIZ PREVIEW / PRACTICE ***** 18. REVIVING THE JOY OF READING | Susan Ostrowski, Reading2Connect® (1 CEU): Quiz
***** PREVIEW ***** Session Evaluation: 18. Reviving the Joy of Reading
***** PREVIEW ***** Session Handout: 1. List of Books for People Living with Dementia
***** PREVIEW ***** Session Handout: 2. Citations
***** PREVIEW ***** Session Handout: 3. Shared Reading Video Techniques
1. WELCOME TO THE ANNUAL 2021 VIRTUAL CONFERENCE: FORWARD – IT’S THE ONLY WAY TO GO! | Bhakti Gosalia, VP of Operations, Sun Health & Az LeadingAge President; Pam Koester, CEO, Az LeadingAge (1 CEU)

Session Description: 1. WELCOME TO THE ANNUAL 2021 VIRTUAL CONFERENCE: FORWARD – IT’S THE ONLY WAY TO GO! | Bhakti Gosalia, Pam Koester
Session Educational Objectives: 1. WELCOME TO THE ANNUAL 2021 VIRTUAL CONFERENCE: FORWARD – IT’S THE ONLY WAY TO GO! | Bhakti Gosalia, Pam Koester
Speaker Bio: BHAKTI GOSALIA, MSW, MHA
Speaker Bio: PAM KOESTER, MA
Video: 1. WELCOME TO THE ANNUAL 2021 VIRTUAL CONFERENCE: FORWARD – IT’S THE ONLY WAY TO GO!
POST-TEST: 1. Welcome to the Annual 2021 VIRTUAL Conference: FORWARD – It’s the Only Way to Go! (for CEU Credit)
Session Evaluation: 1. Welcome to the Annual 2021 VIRTUAL Conference: FORWARD – It’s the Only Way to Go!
2. THE GAME-WINNING 3: MAKING IT COUNT IN BUSINESS AND IN LIFE | Dave Davlin, DTD Communications (1 CEU)

Session Description: 2. THE GAME-WINNING 3: MAKING IT COUNT IN BUSINESS AND IN LIFE | Dave Davlin
Session Educational Objectives: 2. THE GAME-WINNING 3: MAKING IT COUNT IN BUSINESS AND IN LIFE | Dave Davlin
Speaker Bio: DAVE DAVLIN, BA
Video: 2. THE GAME-WINNING 3: MAKING IT COUNT IN BUSINESS AND IN LIFE
POST-TEST: 2. The Game-Winning 3: Making It Count in Business and in Life (for CEU Credit)
Session Evaluation: 2. The Game-Winning 3: Making It Count in Business and in Life
Session Handout: Dave Davlin Bookmark
3. SKILLED NURSING FACILITY UPDATE | Diane Eckles, Arizona Department of Health Services (1 CEU)

Session Description: 3. ADHS: SKILLED NURSING FACILITY UPDATE | Diane Eckles
Session Educational Objectives: 3. ADHS: SKILLED NURSING FACILITY UPDATE | Diane Eckles
Speaker Bio: DIANE ECKLES, BS
Video: 3. ADHS: SKILLED NURSING FACILITY UPDATE
POST-TEST: 3. ADHS: Skilled Nursing Facility Update (for CEU Credit)
Session Evaluation: 3. ADHS: Skilled Nursing Facility Update
Session Handout: PPT ADHS: Skilled Nursing Facility Update
4. THE EVERYDAY ETHICIST | Amanda "Jo" Erven, Audit Consulting Education LLC (1 CEU) Sponsored by Mercy Care

Session Description: 4 THE EVERYDAY ETHICIST | Amanda "Jo" Erven
Sponsored by Mercy Care
Session Educational Objectives: 4. THE EVERYDAY ETHICIST | Amanda "Jo" Erven
Speaker Bio: AMANDA "JO" ERVEN, CPA, CIA, CFE, cTQA
Video: 4. The Everyday Ethicist
POST-TEST: 4. The Everyday Ethicist (for CEU Credit)
Session Evaluation: 4. The Everyday Ethicist
Session Handout: PowerPoint Presentation "The Everyday Ethicist"
Session Handout: E-Book - Becoming The Everyday Ethicist by Amanda Jo Erven
Session Handout: Discount Code & Link
5. ARIZONA LEADINGAGE & COVENANT HEALTH NETWORK EMERGENCY PREPAREDNESS COLLABORATIVE MEETING | Diane Kubala, Covenant Health Network; Pam Koester, Arizona LeadingAge (1 CEU)

Session Description: 5. ARIZONA LEADINGAGE & COVENANT HEALTH NETWORK EMERGENCY PREPAREDNESS COLLABORATIVE MEETING | Diane Kubala, Pam Koester
Session Educational Objectives: 5. ARIZONA LEADINGAGE & COVENANT HEALTH NETWORK EMERGENCY PREPAREDNESS COLLABORATIVE MEETING | Diane Kubala, Pam Koester
Speaker Bio: DIANE KUBALA, RN
Speaker Bio: KOESTER PAM, MA
Video: 5 AzLA& CHN Emergency Preparedness Collaborative Meeting
POST-TEST: 5. Arizona LeadingAge & Covenant Health Network Emergency Preparedness Collaborative Meeting (for CEU Credit)
Session Evaluation: 5. Arizona LeadingAge & Covenant Health Network Emergency Preparedness Collaborative Meeting
6. ADHS: ASSISTED LIVING FACILITY UPDATE | Harmony Duport, Arizona Department of Health Services (1 CEU)

Session Educational Objectives: 6. ADHS: ASSISTED LIVING FACILITY UPDATE | Harmony Duport
Session Description: 6. ADHS: ASSISTED LIVING FACILITY UPDATE | Harmony Duport
Speaker Bio: HARMONY DUPORT, RS
Video: 6 . ADHS Assisted Living Facility Update
POST-TEST: 6. ADHS: Assisted Living Facility Update (for CEU Credit)
Session Evaluation: 6. ADHS: Assisted Living Facility Update
Session Handout: PPT ADHS: Assisted Living Facility Update
7. BULLYING AMONG OLDER ADULTS: NOT JUST A PLAYGROUND PROBLEM | Dr. Kathleen Weissberg, Select Rehabilitation (1 CEU)

Session Description: 7. BULLYING AMONG OLDER ADULTS: NOT JUST A PLAYGROUND PROBLEM | Dr. Kathleen Weissberg
Session Educational Objectives: 7. BULLYING AMONG OLDER ADULTS: NOT JUST A PLAYGROUND PROBLEM | Dr. Kathleen Weissberg
Speaker Bio: DR. KATHLEEN WEISSBERG, MS, OTD, OTR/L, CMDCP, CDP
Video: 7. BULLYING AMONG OLDER ADULTS: NOT JUST A PLAYGROUND PROBLEM
POST-TEST: 7. Bullying Among Older Adults: Not Just a Playground Problem (for CEU Credit)
Session Evaluation: 7. Bullying Among Older Adults: Not Just a Playground Problem
Session Handout
8. SENIOR HOUSING AND CARE MARKET TRENDS IN THE TIME OF COVID-19 | Lana Peck, National Investment Center for Seniors Housing & Care (NIC) (1 CEU)

Session Description: 8. SENIOR HOUSING AND CARE MARKET TRENDS IN THE TIME OF COVID-19 | Lana Peck
Session Educational Objectives: 8. SENIOR HOUSING AND CARE MARKET TRENDS IN THE TIME OF COVID-19 | Lana Peck
Speaker Bio: LANA PECK, MFCS-GERON, MSM
Video: 8. SENIOR HOUSING AND CARE MARKET TRENDS IN THE TIME OF COVID-19
POST-TEST: 8. Senior Housing and Care Market Trends in the Time of COVID-19 (for CEU Credit)
Session Evaluation: 8. Senior Housing and Care Market Trends in the Time of COVID-19
Session Handout
9. BUILDING A SUSTAINABLE LEADERSHIP DEVELOPMENT PROGRAM | Wendy Pardonche, Sun Health Communities; Tahlya Visintainer, Sun Health Communities (1.5 CEUs)

Session Description: 9. BUILDING A SUSTAINABLE LEADERSHIP DEVELOPMENT PROGRAM | Wendy Pardonche, Tahlya Visintainer
Session Educational Objectives: 9. BUILDING A SUSTAINABLE LEADERSHIP DEVELOPMENT PROGRAM | Wendy Pardonche, Tahlya Visintainer
Speaker Bio: WENDY PARDONCHE, BA, MEd
Speaker Bio: TAHLYA VISINTAINER, JD, BS
Video: 9. BUILDING A SUSTAINABLE LEADERSHIP DEVELOPMENT PROGRAM
POST-TEST: 9. Building a Sustainable Leadership Development Program (for CEU Credit)
Session Evaluation: 9. Building a Sustainable Leadership Development Program
10. WE WERE BUILT FOR THIS: SELLING AFTER (OR DURING!) A PANDEMIC | Michael Marlow, Life Care Services (1.5 CEUs)

Session Description: 10. WE WERE BUILT FOR THIS: SELLING AFTER (OR DURING!) A PANDEMIC | Michael Marlow
Session Educational Objectives: 10. WE WERE BUILT FOR THIS: SELLING AFTER (OR DURING!) A PANDEMIC | Michael Marlow
Speaker Bio: MICHAEL MARLOW, BA
Video: 10. WE WERE BUILT FOR THIS: SELLING AFTER (OR DURING!) A PANDEMIC
POST-TEST: 10. We Were Built for This: Selling After (or During!) a Pandemic (for CEU Credit)
Session Evaluation: 10. We Were Built for This: Selling After (or During!) a Pandemic
Session Handout
11. RESPONDING TO COVID-19 IN DEVELOPMENT | Brittany Vipham, ARCH Consultants, Ltd; Justin Sager, ARCH Consultants, Ltd (1 CEU)

Session Description: 11. RESPONDING TO COVID-19 IN DEVELOPMENT | Brittany Vipham, Justin Sager
Session Educational Objectives: 11. RESPONDING TO COVID-19 IN DEVELOPMENT | Brittany Vipham, Justin Sager
Speaker Bio: BRITTANY VIPHAM, BS
Speaker Bio: JUSTIN SAGER, MArch, BS
Video: 11. RESPONDING TO COVID-19 IN DEVELOPMENT
POST-TEST: 11. Responding to COVID-19 in Development (for CEU Credit)
Session Evaluation: 11. Responding to COVID-19 in Development
Session Handout
12. BUSINESS SOFTWARE OPTIMIZATION: GETTING THE BANG FOR YOUR BUCK | Chip Burns, Sun Health Communities; Gayle Korn, Sun Health Communities; Donny Friday, Sun Health Communities (1 CEU)

Session Description: 12. BUSINESS SOFTWARE OPTIMIZATION: GETTING THE BANG FOR YOUR BUCK | Chip Burns, Gayle Korn, Donny Friday
Session Educational Objectives: 12. BUSINESS SOFTWARE OPTIMIZATION: GETTING THE BANG FOR YOUR BUCK | Chip Burns, Gayle Korn, Donny Friday
Speaker Bio: CHIP BURNS, BS
Speaker Bio: GAYLE KORN, MBA, BS
Speaker Bio: DONNY FRIDAY, BA
Video: 12. BUSINESS SOFTWARE OPTIMIZATION: GETTING THE BANG FOR YOUR BUCK
POST-TEST: 12. Business Software Optimization: Getting the Bang for your Buck (for CEU Credit)
Session Evaluation: 12. Business Software Optimization: Getting the Bang for your Buck
Session Handout: SME Roles and Responsibilities
Session Handout: Sample Financial Application Criteria Matrix
Session Handout: Task Force Scope TEMPLATE
Session Handout: TEMPLATE Application Handbook
13. COPING WITH COVID-19: A COMMUNITY'S RESPONSE AND PLANS TO MOVE FORWARD | Josephine Levy, Beatitudes Campus; Jessica Meyer, Beatitudes Campus (1 CEU)

Session Description: 13. COPING WITH COVID-19: A COMMUNITY'S RESPONSE AND PLANS TO MOVE FORWARD | Josephine Levy, Jessica Meyer
Session Educational Objectives: 13. COPING WITH COVID-19: A COMMUNITY'S RESPONSE AND PLANS TO MOVE FORWARD | Josephine Levy, Jessica Meyer
Speaker Bio: JOSEPHINE LEVY, MA
Speaker Bio: JESSICA MEYER, MEd, MS, OTR/L
Video: 13. COPING WITH COVID-19: A COMMUNITY'S RESPONSE AND PLANS TO MOVE FORWARD
POST-TEST: 13. Coping with COVID-19: A Community's Response and Plans to Move Forward (for CEU Credit)
Session Evaluation: 13. Coping with COVID-19: A Community's Response and Plans to Move Forward
14. QUALITY REPORTING MEASURES: BEING ON THE BALL TO AVOID ANNUAL PAYMENT UPDATE (APU) PENALTIES | Elisa Bovee, HealthPRO Heritage (1.5 CEUs)

Session Description: 14. QUALITY REPORTING MEASURES: BEING ON THE BALL TO AVOID ANNUAL PAYMENT UPDATE (APU) PENALTIES | Elisa Bovee
Session Educational Objectives: 14. QUALITY REPORTING MEASURES: BEING ON THE BALL TO AVOID ANNUAL PAYMENT UPDATE (APU) PENALTIES | Elisa Bovee
Speaker Bio: ELISA BOVEE, MS, OTR/L
Video: 14. QUALITY REPORTING MEASURES: BEING ON THE BALL TO AVOID ANNUAL PAYMENT UPDATE (APU) PENALTIES
POST-TEST: 14. Quality Reporting Measures: Being on the Ball to Avoid Annual Payment Update (APU) Penalties (for CEU Credit)
Session Evaluation: 14. Quality Reporting Measures: Being on the Ball to Avoid Annual Payment Update (APU) Penalties
Session Handout
15. START WITH WHY AND END WITH HOW: HOW TO ENGAGE IN EFFECTIVE PROBLEM SOLVING & STRATEGIC PLANNING | Bruce Berlin, Prioriteams (1 CEU)

Session Description: 15. START WITH WHY AND END WITH HOW: HOW TO ENGAGE IN EFFECTIVE PROBLEM SOLVING & STRATEGIC PLANNING | Bruce Berlin
Session Educational Objectives: 15. START WITH WHY AND END WITH HOW: HOW TO ENGAGE IN EFFECTIVE PROBLEM SOLVING & STRATEGIC PLANNING | Bruce Berlin
Speaker Bio: BRUCE BERLIN, BS
Video: 15. START WITH WHY AND END WITH HOW: HOW TO ENGAGE IN EFFECTIVE PROBLEM SOLVING & STRATEGIC PLANNING
POST-TEST: 15. Start with Why and End with How: How to Engage in Effective Problem Solving & Strategic Planning (for CEU Credit)
Session Evaluation: 15. Start with Why and End with How: How to Engage in Effective Problem Solving & Strategic Planning
Session Handout
16. ***COMING SOON*** IT TAKES A VILLAGE: USING THE ARIZONA HEALTH INFORMATION EXCHANGE (HIE) TO DELIVER OPTIMAL CARE TO OLDER ADULTS | Melissa A. Kotrys, Health Current (1 CEU)

Session Description: 16. IT TAKES A VILLAGE: USING THE ARIZONA HEALTH INFORMATION EXCHANGE (HIE) TO DELIVER OPTIMAL CARE TO OLDER ADULTS | Melissa A. Kotrys
Session Educational Objectives: 16. 16. IT TAKES A VILLAGE: USING THE ARIZONA HEALTH INFORMATION EXCHANGE (HIE) TO DELIVER OPTIMAL CARE TO OLDER ADULTS | Melissa A. Kotrys
Speaker Bio: MELISSA A. KOTRYS, MPH
Session Evaluation: 16. It Takes a Village: Using the Arizona Health Information Exchange (HIE) to Deliver Optimal Care to Older Adults
17. ACCOUNTING STANDARDS UPDATE | A. Carter Smitherman, Royal Oaks; Jesse Howell, CliftonLarsonAllen (1 CEU)

Session Educational Objectives: 17. ACCOUNTING STANDARDS UPDATE | A. Carter Smitherman, Jesse Howell
Session Description: 17. ACCOUNTING STANDARDS UPDATE | A. Carter Smitherman, Jesse Howell
Speaker Bio: A. CARTER SMITHERMAN, CPA
Speaker Bio: JESSE HOWELL, CPA
Video: 17. ACCOUNTING STANDARDS UPDATE
POST-TEST: 17. Accounting Standards Update (for CEU Credit)
Session Evaluation: 17. Accounting Standards Update
18. REVIVING THE JOY OF READING | Susan Ostrowski, Reading2Connect® (1 CEU)

Session Description: 18. REVIVING THE JOY OF READING | Susan Ostrowski
Session Educational Objectives: 18. REVIVING THE JOY OF READING | Susan Ostrowski
Speaker Bio: SUSAN OSTROWSKI, MA, MS, CCC-SLP
Video: 18. REVIVING THE JOY OF READING
POST-TEST: 18. Reviving the Joy of Reading (for CEU Credit)
Session Evaluation: 18. Reviving the Joy of Reading
Session Handout: 1. List of Books for People Living with Dementia
Session Handout: 2. Citations
Session Handout: 3. Shared Reading Video Techniques
19. COVID RECOVERY: RETURNING TO THE HUMANITY IN CARE | Julie Boggess, AGE-u-cate Training Institute (1 CEU)

Session Description: 19. COVID RECOVERY: RETURNING TO THE HUMANITY IN CARE | Julie Boggess
Session Educational Objectives: 19. COVID RECOVERY: RETURNING TO THE HUMANITY IN CARE | Julie Boggess
Speaker Bio: JULIE BOGGESS, LNHA, CDP, MPA
Video: 19. COVID RECOVERY: RETURNING TO THE HUMANITY IN CARE
POST-TEST: 19. COVID Recovery: Returning to the Humanity in Care (for CEU Credit)
Session Evaluation: 19. COVID Recovery: Returning to the Humanity in Care
Session Handout
20. 2021 CONSTRUCTION FORECAST - THE PANDEMIC'S LASTING IMPACT ON THE CONSTRUCTION INDUSTRY AND SENIOR LIVING | Bryan Dunn, W.E. O'Neil Construction Company of Arizona (1 CEU)

Session Description: 20. 2021 CONSTRUCTION FORECAST - THE PANDEMIC'S LASTING IMPACT ON THE CONSTRUCTION INDUSTRY AND SENIOR LIVING | Bryan Dunn
Session Educational Objectives: 20. 2021 CONSTRUCTION FORECAST - THE PANDEMIC'S LASTING IMPACT ON THE CONSTRUCTION INDUSTRY AND SENIOR LIVING | Bryan Dunn
Speaker Bio: BRYAN DUNN, BA
Video: 20. 2021 CONSTRUCTION FORECAST - THE PANDEMIC'S LASTING IMPACT ON THE CONSTRUCTION INDUSTRY AND SENIOR LIVING
POST-TEST: 20. 2021 Construction Forecast - The Pandemic's Lasting Impact on the Construction Industry and Senior Living (for CEU Credit)
Session Evaluation: 20. 2021 Construction Forecast - The Pandemic's Lasting Impact on the Construction Industry and Senior Living
Session Handout
21. INTERIOR DESIGN IN A COVID-19 WORLD, PART TWO | Keith Stanton, Thoma-Holec Design LLC; LuAnn Thoma-Holec, Thoma-Holec Design LLC (1 CEU)

Session Description: 21. INTERIOR DESIGN IN A COVID-19 WORLD, PART TWO | Keith Stanton, LuAnn Thoma-Holec
Session Educational Objectives: 21. INTERIOR DESIGN IN A COVID-19 WORLD, PART TWO | Keith Stanton, LuAnn Thoma-Holec
Speaker Bio: KEITH STANTON, ASID, NCIDQ, CHID
Speaker Bio: LUANN THOMA-HOLEC, FASID, CID, NCIDQ
Video: 21. INTERIOR DESIGN IN A COVID-19 WORLD, PART TWO
POST-TEST: 21. Interior Design in a COVID-19 World, Part Two (for CEU Credit)
Session Evaluation: 21. Interior Design in a COVID-19 World, Part Two
22. NAVIGATING SENIOR LIVING NONPROFITS: SERVE LIKE A NONPROFIT, PERFORM LIKE A BUSINESS | Jesse Howell, CliftonLarsonAllen; William (Bill) Bojan, CliftonLarsonAllen (1 CEU)

Session Description: 22. NAVIGATING SENIOR LIVING NONPROFITS: SERVE LIKE A NONPROFIT, PERFORM LIKE A BUSINESS | Jesse Howell, William (Bill) Bojan
Session Educational Objectives: 22. NAVIGATING SENIOR LIVING NONPROFITS: SERVE LIKE A NONPROFIT, PERFORM LIKE A BUSINESS | Jesse Howell, William (Bill) Bojan
Speaker Bio: JESSE HOWELL, CPA
Speaker Bio: WILLIAM (BILL) BOJAN, MS, BS
Video: 22. NAVIGATING SENIOR LIVING NONPROFITS: SERVE LIKE A NONPROFIT, PERFORM LIKE A BUSINESS
POST-TEST: 22. Navigating Senior Living Nonprofits: Serve Like a Nonprofit, Perform Like a Business (for CEU Credit)
Session Evaluation: 22. Navigating Senior Living Nonprofits: Serve Like a Nonprofit, Perform Like a Business
23. LEARNING AS WE GO: INFECTION CONTROL BEST PRACTICES TO SURVIVE AND THRIVE | William (Bill) Tait, CSRV - Creating Survivors, Reducing Victims; Maria Mozqueda, CSRV - Creating Survivors, Reducing Victims (1 CEU)

Session Description: 23. LEARNING AS WE GO: INFECTION CONTROL BEST PRACTICES TO SURVIVE AND THRIVE | William (Bill) Tait, Maria Mozqueda
Session Educational Objectives: 24. LEARNING AS WE GO: INFECTION CONTROL BEST PRACTICES TO SURVIVE AND THRIVE | William (Bill) Tait, Maria Mozqueda
Speaker Bio: WILLIAM (BILL) TAIT
Speaker Bio: MARIA MOZQUEDA, EN
Video: 23. LEARNING AS WE GO: INFECTION CONTROL BEST PRACTICES TO SURVIVE AND THRIVE
POST-TEST: 23. Learning As We Go: Infection Control Best Practices to Survive and Thrive (for CEU Credit)
Session Evaluation: 23. Learning As We Go: Infection Control Best Practices to Survive and Thrive
24. CIVIL LIABILITY ISSUES: THREADING THE NEEDLE ON LIABILITY ISSUES IN THE COVID-19 ERA | Marsha Greenfield, LeadingAge National; Cory Kallheim, LeadingAge National (1 CEU)

Session Description: 24. CIVIL LIABILITY ISSUES: THREADING THE NEEDLE ON LIABILITY ISSUES IN THE COVID-19 ERA | Marsha Greenfield, Cory Kallheim
Session Educational Objectives: 24. CIVIL LIABILITY ISSUES: THREADING THE NEEDLE ON LIABILITY ISSUES IN THE COVID-19 ERA | Marsha Greenfield, Cory Kallheim
Speaker Bio: MARSHA GREENFIELD, JD
Speaker Bio: CORY KALLHEIM, JD
Video: 24. CIVIL LIABILITY ISSUES: THREADING THE NEEDLE ON LIABILITY ISSUES IN THE COVID-19 ERA
POST-TEST: 24. Civil Liability Issues: Threading the Needle on Liability Issues in the COVID-19 Era (for CEU Credit)
Session Evaluation: 24. Civil Liability Issues: Threading the Needle on Liability Issues in the COVID-19 Era
Session Handout
25. CULINARY REVOLUTION: RE-DEFINING THE DINING EXPERIENCE FOR THE FUTURE | Glenn Bradley, Morrison Living; Kelly Kim, Morrison Living; Gretchen Cobb, Royal Oaks (1 CEU)

Session Description: 25. CULINARY REVOLUTION: RE-DEFINING THE DINING EXPERIENCE FOR THE FUTURE | Glenn Bradley, Kelly Kim, Gretchen Cobb
Session Educational Objectives: 25. CULINARY REVOLUTION: RE-DEFINING THE DINING EXPERIENCE FOR THE FUTURE | Glenn Bradley, Kelly Kim, Gretchen Cobb
Speaker Bio: GLENN BRADLEY, MArch, BS
Speaker Bio: KELLY KIM, BS
Speaker Bio: GRETCHEN COBB, CPA, MBA
Video: 25. CULINARY REVOLUTION: RE-DEFINING THE DINING EXPERIENCE FOR THE FUTURE
POST-TEST: 25. Culinary Revolution: Re-Defining the Dining Experience for the Future (for CEU Credit)
Session Evaluation: 25. Culinary Revolution: Re-Defining the Dining Experience for the Future
26. APARTMENTS BECOME CAREGIVERS: HOW ARTIFICIAL INTELLIGENCE (AI) CAN IMPACT YOUR COMMUNITY | Joseph E. Anderson, Caspar.AI; Dr. Ashutosh Saxena, Caspar.AI (1 CEU) ***COMING SOON***

Session Description: 26. APARTMENTS BECOME CAREGIVERS: HOW ARTIFICIAL INTELLIGENCE (AI) CAN IMPACT YOUR COMMUNITY | Joseph E. Anderson, Dr. Ashutosh Saxena
Session Educational Objectives: 26. APARTMENTS BECOME CAREGIVERS: HOW ARTIFICIAL INTELLIGENCE (AI) CAN IMPACT YOUR COMMUNITY | Joseph E. Anderson, Dr. Ashutosh Saxena
Speaker Bio: JOSEPH E. ANDERSON, BA
Speaker Bio: DR. ASHUTOSH SAXENA, PhD
Video: 26. APARTMENTS BECOME CAREGIVERS: HOW ARTIFICIAL INTELLIGENCE (AI) CAN IMPACT YOUR COMMUNITY
Video: 26. APARTMENTS BECOME CAREGIVERS: HOW ARTIFICIAL INTELLIGENCE (AI) CAN IMPACT YOUR COMMUNITY ***COMING SOON***
POST-TEST: 26. Apartments Become Caregivers: How Artificial Intelligence (AI) Can Impact Your Community (for CEU Credit)
Session Evaluation: 26. Apartments Become Caregivers: How Artificial Intelligence (AI) Can Impact Your Community
27. MAKING SYSTEMS LEVEL: CHANGE IN POST-ACUTE CARE USING SESSIONS LEARNED FROM THE COVID-19 PANDEMIC | Keith Chartier, Health Services Advisory Group (1 CEU)

Session Description: 27. MAKING SYSTEMS LEVEL: CHANGE IN POST-ACUTE CARE USING SESSIONS LEARNED FROM THE COVID-19 PANDEMIC | Keith Chartier
Session Educational Objectives: 27. MAKING SYSTEMS LEVEL: CHANGE IN POST-ACUTE CARE USING SESSIONS LEARNED FROM THE COVID-19 PANDEMIC | Keith Chartier
Speaker Bio: KEITH CHARTIER, MPH, BA
Video: 27. MAKING SYSTEMS LEVEL: CHANGE IN POST-ACUTE CARE USING SESSIONS LEARNED FROM THE COVID-19 PANDEMIC
POST-TEST: 27. Making Systems Level: Change in Post-Acute Care Using Sessions Learned from the COVID-19 Pandemic (for CEU Credit)
Session Evaluation: 27. Making Systems Level: Change in Post-Acute Care Using Sessions Learned from the COVID-19 Pandemic
Session Handout
28. MISSION BASED FUNDRAISING: METHODS AND MEASURABLE OUTCOMES | Kate Harris, Marts & Lundy (1.5 CEUs)

Session Description: 28. MISSION BASED FUNDRAISING: METHODS AND MEASURABLE OUTCOMES | Kate Harris
Session Educational Objectives: 28. MISSION BASED FUNDRAISING: METHODS AND MEASURABLE OUTCOMES | Kate Harris
Speaker Bio: KATE HARRIS, MA, MS, BS
Video: 28. MISSION BASED FUNDRAISING: METHODS AND MEASURABLE OUTCOMES
POST-TEST: 28. Mission Based Fundraising: Methods and Measurable Outcomes (for CEU Credit)
Session Evaluation: 28. Mission Based Fundraising: Methods and Measurable Outcomes
Session Handout
29. COMMUNICATING WITH A PERSON WHO HAS DEMENTIA | Michelle Cornelius-Toft, Honor Care Network/Cypress HomeCare Solutions (1 CEU)

Session Description: 29. COMMUNICATING WITH A PERSON WHO HAS DEMENTIA | Michelle Cornelius-Toft
Session Educational Objectives: 29. COMMUNICATING WITH A PERSON WHO HAS DEMENTIA | Michelle Cornelius-Toft
Speaker Bio: MICHELLE CORNELIUS-TOFT, LMSW, EdM
Video: 29. COMMUNICATING WITH A PERSON WHO HAS DEMENTIA
POST-TEST: 29. Communicating with a Person Who Has Dementia (for CEU Credit)
Session Evaluation: 29. Communicating with a Person Who Has Dementia
Session Handout
30. MEETING CONSUMER EXPECTATIONS WITH CAMPUS REINVESTMENTS | Daren Bell, Ziegler; Sharon Grambow, Sun Health Communities; Cole Marvin, Friendship Village of Tempe (1.5 CEUs)

Session Description: 30. MEETING CONSUMER EXPECTATIONS WITH CAMPUS REINVESTMENTS | Daren Bell, Sharon Grambow, Cole Marvin
Session Educational Objectives: 30. MEETING CONSUMER EXPECTATIONS WITH CAMPUS REINVESTMENTS | Daren Bell, Sharon Grambow, Cole Marvin
Speaker Bio: DAREN BELL, BBA
Speaker Bio: SHARON GRAMBOW, CPA, LNHA
Speaker Bio: COLE MARVIN, NHA, MBA
Video: 30. MEETING CONSUMER EXPECTATIONS WITH CAMPUS REINVESTMENTS
POST-TEST: 30. Meeting Consumer Expectations with Campus Reinvestments (for CEU Credit)
Session Evaluation: 30. Meeting Consumer Expectations with Campus Reinvestments
31. HOME HEALTH AND HOSPICE: STRATEGIC CONSIDERATIONS AND PRACTICAL INSIGHTS | Dr. Nancy King, Senior Options, LLC (1 CEU)

Session Educational Objectives: 31. HOME HEALTH AND HOSPICE: STRATEGIC CONSIDERATIONS AND PRACTICAL INSIGHTS | Dr. Nancy King
Session Description: 31. HOME HEALTH AND HOSPICE: STRATEGIC CONSIDERATIONS AND PRACTICAL INSIGHTS | Dr. Nancy King
Speaker Bio: DR. NANCY KING, DM, MS, BS, Author
Video: 31. HOME HEALTH AND HOSPICE: STRATEGIC CONSIDERATIONS AND PRACTICAL INSIGHTS
POST-TEST: 31. Home Health and Hospice: Strategic Considerations and Practical Insights (for CEU Credit)
Session Evaluation: 31. Home Health and Hospice: Strategic Considerations and Practical Insights
32. MILLENNIALS: THE EMERGING GENERATION OF CAREGIVERS | Dr. Kathleen Weissberg, Select Rehabilitation (1 CEU)

Session Description: 32. MILLENNIALS: THE EMERGING GENERATION OF CAREGIVERS | Dr. Kathleen Weissberg
Session Educational Objectives: 32. MILLENNIALS: THE EMERGING GENERATION OF CAREGIVERS | Dr. Kathleen Weissberg
Speaker Bio: DR. KATHLEEN WEISSBERG, MS, OTD, OTR/L, CMDCP, CDP
Video: 32. MILLENNIALS: THE EMERGING GENERATION OF CAREGIVERS | Dr. Kathleen Weissberg
POST-TEST: 32. Millennials: The Emerging Generation of Caregivers (for CEU Credit)
Session Evaluation: 32. Millennials: The Emerging Generation of Caregivers
Session Handout
33. PLANNING OUT OF CRISIS: NEW OPPORTUNITIES FOR TECHNOLOGY AND ITS BENEFIT | Rebecca Neth Townsend, Covenant Health Network; Dr. Scott Motyka, Covenant Health Network; Cheryl Goodwin, Covenant Health Network (1.5 CEUs)

Session Description: 33. PLANNING OUT OF CRISIS: NEW OPPORTUNITIES FOR TECHNOLOGY AND ITS BENEFIT | Rebecca Neth Townsend, Dr. Scott Motyka, Cheryl Goodwin
Session Educational Objectives: 33. PLANNING OUT OF CRISIS: NEW OPPORTUNITIES FOR TECHNOLOGY AND ITS BENEFIT | Rebecca Neth Townsend, Dr. Scott Motyka, Cheryl Goodwin
Speaker Bio: REBECCA NETH TOWNSEND, MBA, BSN
Speaker Bio: DR. SCOTT MOTYKA, PhD, MBA, MS
Speaker Bio: CHERYL GOODWIN, MCJ, BS
Video: 33. PLANNING OUT OF CRISIS: NEW OPPORTUNITIES FOR TECHNOLOGY AND ITS BENEFIT
POST-TEST: 33. Planning Out of Crisis: New Opportunities for Technology and its Benefit (for CEU Credit)
Session Evaluation: 33. Planning Out of Crisis: New Opportunities for Technology and its Benefit
Session Handout
34. EMPLOYMENT LAW DEVELOPMENTS DURING THE PANDEMIC AND BEYOND | Marsha Greenfield, LeadingAge National; Cory Kallheim, LeadingAge National (1 CEU)

Session Description: 34. EMPLOYMENT LAW DEVELOPMENTS DURING THE PANDEMIC AND BEYOND | Marsha Greenfield, Cory Kallheim
Session Educational Objectives: 34. EMPLOYMENT LAW DEVELOPMENTS DURING THE PANDEMIC AND BEYOND | Marsha Greenfield, Cory Kallheim
Speaker Bio: MARSHA GREENFIELD, JD
Speaker Bio: CORY KALLHEIM, JD
Video: 34. EMPLOYMENT LAW DEVELOPMENTS DURING THE PANDEMIC AND BEYOND
POST-TEST: 34. Employment Law Developments During the Pandemic and Beyond (for CEU Credit)
Session Evaluation: 34. Employment Law Developments During the Pandemic and Beyond
Session Handout
35. MASTERING ADMISSIONS: MAKING THE PROCESS SEAMLESS | Debbie Lane, Catholic Care Centers (1 CEU)

Session Educational Objectives: 35. MASTERING ADMISSIONS: MAKING THE PROCESS SEAMLESS | Debbie Lane
Session Description: 35. MASTERING ADMISSIONS: MAKING THE PROCESS SEAMLESS | Debbie Lane
Speaker Bio: DEBBIE LANE, MSW
Video: 35. MASTERING ADMISSIONS: MAKING THE PROCESS SEAMLESS
POST-TEST: 35. Mastering Admissions: Making the Process Seamless (for CEU Credit)
Session Evaluation: 35. Mastering Admissions: Making the Process Seamless
Session Handout
36. IMPROVE QUALITY CARE EMPLOYEE SATISFACTION | Dahlia Mak, Moss Adams LLP; Shirl Diaz, Moss Adams LLP (1 CEU)

Session Educational Objectives: 36. IMPROVE QUALITY CARE EMPLOYEE SATISFACTION | Dahlia Mak, Shirl Diaz
Session Description: 36. IMPROVE QUALITY CARE EMPLOYEE SATISFACTION | Dahlia Mak, Shirl Diaz
Speaker Bio: DAHLIA MAK, MHA
Speaker Bio: SHIRL DIAZ, MA, BA
Video: 36. IMPROVE QUALITY CARE EMPLOYEE SATISFACTION
POST-TEST: 36. Improve Quality Care Employee Satisfaction (for CEU Credit)
Session Evaluation: 36. Improve Quality Care Employee Satisfaction
37. DIVERSITY, RETENTION, ENGAGEMENT, AND REVENUES: WHAT’S THE CONNECTION? | Christopher Ridenhour, Inspired 2 Results (1 CEU)

Session Description: 37. DIVERSITY, RETENTION, ENGAGEMENT, AND REVENUES: WHAT’S THE CONNECTION? | Christopher Ridenhour
Session Educational Objectives: 37. DIVERSITY, RETENTION, ENGAGEMENT, AND REVENUES: WHAT’S THE CONNECTION? | Christopher Ridenhour
Speaker Bio: CHRISTOPHER RIDENHOUR, GFN
Video: 37. DIVERSITY, RETENTION, ENGAGEMENT, AND REVENUES: WHAT’S THE CONNECTION?
POST-TEST: 37. Diversity, Retention, Engagement, and Revenues: What’s the Connection? (for CEU Credit)
Session Evaluation: 37. Diversity, Retention, Engagement, and Revenues: What’s the Connection?
38. ANNUAL MEMBERSHIP MEETING & COMPASSION FATIGUE | Denise Beagley, Arizona State University's Center for Applied Behavioral Health Policy (1.5 CEUs)

Session Educational Objectives: 38. COMPASSION FATIGUE | Denise Beagley
Session Description: 38. COMPASSION FATIGUE | Denise Beagley
Speaker Bio: DENISE BEAGLEY, MSc
Video: 39. Annual Member Meeting & Compassion Fatigue Program
POST-TEST: 38. Compassion Fatigue (for CEU Credit)
Session Evaluation: 38. Compassion Fatigue
Session Handout #1
Session Handout #2
Session Handout #3
39. PALLIATIVE CARE: FROM CURE TO CARE | Dr. Chikal Patel, OptumCare, United Health Group; Sandy Severson, Arizona Hospital and Healthcare Association (1 CEU)

Session Description: 39. PALLIATIVE CARE: FROM CURE TO CARE | Dr. Chikal Patel, Sandy Severson
Session Educational Objectives: 39. PALLIATIVE CARE: FROM CURE TO CARE | Dr. Chikal Patel, Sandy Severson
Speaker Bio: DR. CHIKAL PATEL, MD
Speaker Bio: SANDY SEVERSON, BSN, MBA, MHA, CPHQ, CPPS, CENP, FACHE
Video: 39. PALLIATIVE CARE: FROM CURE TO CARE
POST-TEST: 39. Palliative Care: From Cure to Care (for CEU Credit)
Session Evaluation: 39. Palliative Care: From Cure to Care
VIRTUAL HALL EXPO SCAVENGER HUNT QUESTIONS

CLIFTONLARSONALLEN: Scavenger Hunt Question
COVENANT HEALTH NETWORK | ALLIANCE PURCHASING NETWORK: Scavenger Hunt Question
GENOA HEALTHCARE: Scavenger Hunt Question
LEGACY HEALTHCARE SERVICES: Scavenger Hunt Question
MERCY CARE: Scavenger Hunt Question
NEXTAFF HEALTHCARE OF ARIZONA: Scavenger Hunt Question
PHARMCAREUSA: Scavenger Hunt Question
RCARE: Scavenger Hunt Question
SALIBA'S EXTENDED CARE PHARMACY: Scavenger Hunt Question
SELECT REHABILITATION: Scavenger Hunt Question
SUNDT CONSTRUCTION: Scavenger Hunt Question
THE WEITZ COMPANY: Scavenger Hunt Question
ZIEGLER: Scavenger Hunt Question

Session Educational Objectives: 4. THE EVERYDAY ETHICIST | Amanda "Jo" Erven

Analyze your past and present ethical issues, strengths and weaknesses, and identify areas for ethical improvement in your personal and professional life.
Explore the concept at work, in society today, by reviewing major recent frauds.
We will review psychological research that proves we are not as ethical as we think we are. You will discover what typical rationalizations look like and what our ethical “blind spots” truly are.
You will learn the characteristics of “the everyday ethicist,” how to put the characteristics to work, and influence real culture change.