Session Educational Objectives: 36. IMPROVE QUALITY CARE EMPLOYEE SATISFACTION | Dahlia Mak, Shirl Diaz

Staffing turnover is a major challenge for the long-term care sector. Caregivers who are more satisfied with their work environment, are less likely to seek employment elsewhere and are more likely to provide better quality care. Workplace organization helps boost engagement and tap into the creativity of your workforce. Learn how a Lean tool called “5S” (Sort, Set in Order, Shine, Standardize, Sustain) creates a process that lays the foundation for workplace organization that can greatly reduce waste and improve performance, engagement, and patient satisfaction.