Session Description: 36. IMPROVE QUALITY CARE EMPLOYEE SATISFACTION | Dahlia Mak, Shirl Diaz

  • Explain how Lean improves value, reduces waste, and engages staff.

  • Identify each activity in element of “5S” (Sort, Set in Order, Shine, Standardize, Sustain) as it relates to workplace organization.

  • Describe the benefits of “5S” to staff, the organization, and long-term care residents.

  • Identify “5S” routines that maintain organization and orderliness.

  • Learn how to compose a plan to “5S” one workspace in your organization and with your team.