Session Description: 36. IMPROVE QUALITY CARE EMPLOYEE SATISFACTION | Dahlia Mak, Shirl Diaz

  • Explain how Lean improves value, reduces waste, and engages staff.
  • Identify each activity in element of “5S” (Sort, Set in Order, Shine, Standardize, Sustain) as it relates to workplace organization.
  • Describe the benefits of “5S” to staff, the organization, and long-term care residents.
  • Identify “5S” routines that maintain organization and orderliness.
  • Learn how to compose a plan to “5S” one workspace in your organization and with your team.