Session Educational Objectives: 15. START WITH WHY AND END WITH HOW: HOW TO ENGAGE IN EFFECTIVE PROBLEM SOLVING & STRATEGIC PLANNING | Bruce Berlin
- Learn how to engage in an effective root causes analysis process.
- Learn how to engage in a collaborative problem-solving process with staff, residents, and resident family members.
- Learn how to apply this collaborative problem-solving process in strategic planning.
2021 Arizona LeadingAge VIRTUAL ANNUAL CONFERENCE & EXPO