Session Educational Objectives: 15. START WITH WHY AND END WITH HOW: HOW TO ENGAGE IN EFFECTIVE PROBLEM SOLVING & STRATEGIC PLANNING | Bruce Berlin

  •  Learn how to engage in an effective root causes analysis process.
  •  Learn how to engage in a collaborative problem-solving process with staff, residents, and resident family members.  
  •  Learn how to apply this collaborative problem-solving process in strategic planning.

2021 Arizona LeadingAge VIRTUAL ANNUAL CONFERENCE & EXPO

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